❓ Frequently Asked Questions
Are you a factory or a trading company?
We are a professional manufacturer of EV charging solutions. You are welcome to visit our production facilities at any time to see our quality standards.
What types of EV chargers do you offer?
We offer a wide range of products including Portable AC chargers (3.5kw-44kw), floor-mounted fast DC charging stations (30kw-480kw), mobile energy storage chargers, and solar system integrated products.
Can you customize products with our logo?
Yes, we provide OEM and ODM services. We can implement your specific design requirements and apply your company branding to the products.
What is the warranty policy for your charging stations?
We provide a two-year warranty for the entire machine. In case of failure during this period, we bear the transportation costs for hardware replacements. We also offer lifetime software updates and remote technical support.
Do your products meet international standards?
Yes, our products are sold globally and have passed relevant certifications required by local governments. We ensure our packaging and documentation comply fully with customs clearance standards.
What payment and shipping terms do you support?
We accept various payment methods including T/T, Credit Card, and Bank Transfers. For logistics, we offer EXW, CFR, CIF, DAP, DDU, and DDP terms via sea, air, or express courier.
Vernon Charger
