Frequently Asked Questions
Are you a factory or a trading company?
We are a professional manufacturer with 20 years of R&D and production experience. You are highly welcomed to visit our factory at any time!
Is customization acceptable for the charging stations?
Yes. You can customize the appearance, power, payment method, and more. Our staff will tailor the solution based on your requirements.
What is the warranty period for your products?
We provide a 2-year warranty. During this period, we offer technical support and replacement parts for any product quality issues.
Can you produce chargers based on specific samples?
Yes, we can produce according to your samples or technical drawings. We are capable of building the necessary molds and fixtures.
Do you test all chargers before shipping?
Yes, all major components are tested before assembly, and every single charger undergoes full testing before being shipped to customers.
Are the charging stations easy to install?
Our charging stations use a modular design for fast and convenient installation. We also provide comprehensive installation and usage training.