?
Frequently Asked Questions
What is your packaging method for international shipping?
We ensure safe delivery of our DC charging stations with waterproof, moisture-proof, and shockproof packaging, enclosed in a sturdy wooden crate for maximum protection during transport.
What are the standard payment terms?
We typically require a 30% deposit via T/T, with the remaining 70% due before delivery. We provide photos of the finished products and packaging before final payment is made.
What is the typical lead time for an order?
Our lead time is generally 30-40 days, depending on the specific items and order quantity. Expedited processing can be arranged for urgent requirements.
Do you offer customized product development?
Yes, we provide comprehensive customization services. We can tailor the product's appearance based on your technical drawings and utilize specified components upon request.
What is your policy regarding samples?
We can provide samples if the required parts are in stock. Please note that customers are responsible for both the sample cost and courier fees.
How is quality control handled before delivery?
Quality is our priority. All products undergo rigorous 100% testing and inspection before they are cleared for delivery to ensure optimal performance.
Vernon Charger
