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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a specialized manufacturer of EV charging solutions. You are welcome to visit our production facilities at any time.
What products can we purchase from you?
We offer a wide range of products including Wallbox/Portable AC EV chargers (3.5kw-44kw), integrated floor-mounted fast DC Charging stations (30kw-480kw), mobile chargers with energy storage (3.5kwh-161kwh), and Solar System products.
Do you support custom branding and designs?
Yes, we provide full support for custom designs and can incorporate your specific logo onto the products.
What are the available delivery methods?
We can deliver goods via air, sea, or land transport (Truck, DHL, TNT, UPS, FEDEX). We choose the most efficient method based on your location and requirements.
What is your warranty policy?
We provide a two-year warranty for the complete machine. Our software comes with a lifetime warranty, supported by our technical team through remote video guidance.
Do your products meet international standards?
Yes, our products are sold globally and have passed relevant certifications recognized by local governments, ensuring full compliance with customs clearance requirements.