We ensure safe delivery of our DC charging stations with waterproof, moisture-proof, and shockproof packaging, enclosed in a sturdy wooden crate for added protection during transport.
What are the standard payment terms?
We require a 30% deposit via T/T, with the remaining 70% due before delivery. We provide photos of the products and packaging before final payment is made.
How long is the typical lead time for orders?
Our lead time is typically 30-40 days and depends on the specific items and order quantity. Expedited processing is available for urgent requirements.
Do you offer customized product development?
Yes, we provide professional customization services. We can tailor the product appearance based on your drawings and replace components as per your technical specifications.
What is your quality assurance and testing policy?
Quality is our priority. All products undergo rigorous 100% testing before delivery to ensure they meet performance and safety standards.
What is your sample policy for new clients?
If we have ready parts in stock, we can provide samples. In this case, customers are responsible for the sample costs and the courier charges.