1. How do you ensure product quality?
We maintain strict quality control by providing pre-production samples before mass manufacturing and conducting a final 100% inspection before every shipment.
2. What types of EV charging products do you offer?
Our product range includes DC Fast EV Chargers, AC EV Charging Stations, high-quality Charging Cables, and Portable EV Chargers suitable for various vehicle types.
3. Why should we choose your charging solutions over other suppliers?
With years of experience in the new energy sector, we master the core technology of EV chargers. Our R&D team develops all hardware, software, and interfaces in-house, enabling full OEM/ODM customization.
4. What are the accepted delivery and payment terms?
We accept various delivery terms including FOB, CFR, CIF, EXW, and Express. Payment can be made via T/T, L/C, Credit Card, or PayPal in multiple currencies such as USD, EUR, and GBP.
5. Do your chargers support the OCPP protocol?
Yes, our chargers support OCPP 1.6Json, which is upgradable to OCPP 2.0, ensuring compatibility with most global charging network management systems.
6. Is technical support available in different languages?
Our professional team can provide service and technical communication in English and Spanish to support our international clients effectively.
Vernon Charger
