How do you handle shipments?
For small orders, we use express services like FedEx, DHL, or UPS on a door-to-door basis. For large shipments, goods are sent by sea or air in containers.
What is your delivery time?
Normally, preparation takes about 30 days. Large quantities or customized orders may require additional time for shipment.
What is your term of payment?
Our standard term is 100% TT in advance with the order. Negotiable terms are available for long-term strategic cooperation.
What customized services do you provide?
We offer flexible OEM and ODM projects based on extensive experience. MOQs vary depending on specific customization requirements.
How long is the warranty?
The product warranty is 24 months upon receipt of shipment under normal operating conditions.
What is your after-sale service guarantee?
We provide one-on-one technical support for all after-sale requests within the warranty period via timely online assistance.